Quick Guide

Connect Your Shopify Store

Add an AI-powered shopping assistant to your Shopify store in minutes.

1

Connect Your Store in HiWelink

HiWelink uses OAuth to connect to your Shopify store - no API keys needed!

  1. Log in to your HiWelink dashboard
  2. Go to Commerce > Add Store
  3. Select Shopify
  4. Enter your Shopify domain (e.g., yourstore.myshopify.com)
  5. Click "Connect Store"
  6. You'll be redirected to Shopify - click "Install unlisted app" to authorize

Easy! No need to create private apps or generate API tokens. Just click to authorize.

2

Create Your Chatbot

  1. Go to Chatbot in your dashboard
  2. Click "Create New Chatbot"
  3. Enter a name for your chatbot
  4. Under "Commerce Store", select your connected Shopify store
  5. Configure your chatbot settings (welcome message, appearance, etc.)
  6. Save your chatbot

Note: The chatbot will use your product catalog to answer customer questions and make recommendations.

3

Add Chatbot to Your Store

  1. Go to Commerce in your dashboard
  2. Find your connected store and click on it
  3. Click "Get Embed Code"
  4. Copy the embed code
  5. Add the code to your Shopify store:
    • Go to Online Store > Themes in Shopify
    • Click "..." > Edit code
    • Find theme.liquid or footer.liquid
    • Paste the embed code before </body>
    • Save

Alternative: You can also use Shopify's "Add script" feature in Settings > Customer events.

What Happens Next?

Product Sync

HiWelink automatically imports your products and creates AI embeddings for smart search.

Real-time Updates

Configure webhooks to keep product data fresh. Products update automatically when changed.

Order Tracking

Customers can ask about their order status directly in the chat.

Product Recommendations

The chatbot suggests relevant products based on customer queries and browsing.

Go to Commerce Dashboard